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It can't record the screen video Apple asked for or fill in your App Review Information. That part is still on you.

Guideline 2.1 "Information Needed": what Apple wants

A lot of first-time developers, especially on new developer accounts, are getting a Guideline 2.1 - Information Needed message on their first submission. It usually asks for a screen recording on a physical device plus answers about what the app does.

Guideline 2.1 is App Completeness. An "Information Needed" message under 2.1 means the reviewer needs more from you before they can finish. It shows up in App Store Connect looking like a rejection. Reply to it and review continues.

What they typically ask for

Based on what developers have shared this week, the request often includes:

• A screen recording on a real iPhone or iPad (not the Simulator) showing the app's main flows
• What the app does and who it's for
• Which third-party services or APIs the app uses
• Sometimes how account creation, login or purchases work

Answer exactly what's in your message. The list varies.

How to answer

1. Record on a physical device. Start from a fresh install if you can, show onboarding, login, the core feature and any in-app purchase flow.
2. Keep it short and narrated or captioned. A couple of minutes covering the main flows is easier to review than a long tour.
3. Answer each question in plain sentences in the App Review reply in App Store Connect. Match their numbering.
4. Name your services. For example: auth provider, backend, AI or LLM API, analytics, payments.
5. Add a demo account in App Review Information if the app needs a login.

Don't add new changes

If the only issue is a request for information, reply and attach what they asked for. Several developers have posted that they used the info request as a chance to ship extra changes, then hit a new problem on the next review. If you need to upload a new build, keep the changes limited to what the reviewer asked about.

FAQ

Is "Information Needed" a rejection? It blocks approval until you respond. Apple is asking for details and hasn't said you broke a rule.

Can I reply without uploading a new build? Often yes. If they only asked questions and a video, reply in App Store Connect and attach the recording.

Why me? Developers on new accounts report getting this more often. Apple doesn't publish the criteria.